Any Harvard traveler who experiences or witnesses a serious medical or safety incident while abroad should report the event, to help the University support the safety and security of the community.
- If urgent help is required: First call local police, fire or medical responders, if appropriate (local equivalent of “911”). Then call Harvard Travel Assist at +1 617 998 0000 (worldwide, 24/7) for additional assistance and to report the incident.
- If urgent help is not required: Report the incident within 72 hours by emailing globalsupport@harvard.edu
Reportable incidents include illnesses and injuries (needing a health care professional), accidents, crimes of all kinds, missing persons, harassment, property damage, and incidents that forced a significant itinerary change. For more on incident reporting, visit Harvard Global Support Services.